Lockton Companies Inc.

Case Study

APAC, Nov 8, 2021

Bespoke IT solutions with unrivaled customer service

The Customer

Headquartered in Kansas City, Missouri, Lockton Companies Inc. is the world’s largest
privately held insurance brokerage firm. Since its inception in 1996, Lockton has served a wide array of industries by providing them with professional consulting services and risk management solutions. Today, the group manages over 8,000 associates who serve clients in over 125 countries and has a global revenue surpassing USD 1.88 billion in 2020.

The Challenge

In the process of Lockton’s multi-phased digital transformation, the company needed a fast-paced partner who could steadfastly support IT projects across Asia with highly accurate deployment capabilities.

The Solution

Recognised a trusted digital enabler for the insurance leader, Logicalis’ one-stop capabilities, including pre-sales, sales, project management and technical support, unleashed Lockton’s digital transformation in terms of next-generation storage, network visibility, data centre, security and collaborative solutions. Lockton has become an agile, versatile company primed for further growth

The Result

Logicalis Hong Kong adopted a holistic approach. In the wake of COVID-19, Logicalis proposed and successfully implemented, within tight schedule, collaborative solutions as a significant component of Lockton’s business continuity plan. The smart online solution has allowed Lockton to be more robust in business engagement and resilient to changes by minimising disruptions. Logicalis had also completed the SD-WAN deployment in Hong Kong followed by deployment in Singapore and progressive roll out to other offices demonstrated Logicalis' core strength: bespoke IT solutions with unrivalled customer service that allowed customers to feel dedicatedly supported by the Logicalis team no matter where they were.

“We needed a fast-paced partner to grow with us in the digital transformation journey. We are confident that Logicalis is and will continue to be that partner.”

- August Chan,

Regional SVP, Head of Information Technology – Asia Pacific,
Lockton Companies (Hong Kong) Ltd

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